Contact

Contact

Iching Chart is maintained by one person. Whether you have spotted an error in a hexagram reading, have a privacy or data request, or want to talk about partnerships and licensing — just write. I read every email myself. Chinese or English both work.

Email · [email protected] Response time · Usually within 48 hours Languages · Chinese / English Operator · Individual operator · Mainland China

One person

You reach the person who runs it

No support team, no ticket system, no auto-replies. Every email is read and answered by the operator personally.

48 hours

Usually within 48 hours

Most replies go out within a day on weekdays; holidays and time zones may delay things. If a week passes with no reply, please send again.

Bilingual

Chinese and English both fine

Write in Chinese or English — we reply in the language you use. Traditional Chinese is welcome too.

No phone

No phone, no address

We publish no phone number or mailing address. All communication happens by email, which keeps a verifiable trail.

Part One

What to write about

These are the kinds of letters we handle best. If you are unsure which category fits, simply state your question — no need to match the list.

Corrections

Corrections and suggestions

Content corrections

If you find an error in a hexagram name, sequence, translation, pinyin, or a BaZi chart result, please tell us.

  • Factual errors in the sixty-four hexagram entries
  • Chart results that disagree with standard almanacs or calendars
  • Typos, broken links, layout glitches
Privacy

Privacy and data requests

Privacy & data requests

For access, copying, correction, deletion of personal information, or withdrawal of consent, please email us.

  • Ask whether we hold any information related to you
  • Request deletion, correction, or export of your information
  • Questions about the Privacy Policy
Permissions

Licensing and republication

Reprint & licensing

Our original readings, illustrations, and layouts need permission before wholesale use; the I Ching texts and hexagram names are public heritage and free to quote.

  • Wholesale republication or redistribution of articles or illustrations
  • Quotation requests for teaching, lectures, or publications
  • Derivative works: comics, videos, podcasts
Business

Partnerships, advertising, and media

Partnership & press

Affiliate programs, ad placements, brand collaborations, and media interviews are all welcome — note the type in your subject line for faster routing.

  • Affiliate partnerships and product recommendations
  • Advertising and sponsorship inquiries
  • Media interviews and fact-checking quotes
We cannot offer: Personal fortune-telling, predictions about the future, medical, psychological, legal or financial advice, or deciding major matters for you. Everything here is a cultural and philosophical reference tool, not a professional advisory service.

Part Two

Before you write

These questions come up most often. A quick look may save you a letter.

My reading or chart result was not saved — can you recover it?

Sorry — we cannot. Every calculation on this site happens inside your own browser, No server, no database, so your input and results never leave your device, and there is nothing for us to recover.

If your browser's local storage is still intact, reopening the original page may show your last input; once browser data is cleared it is gone for good. We suggest screenshotting anything important.

Why do two casts on the same question differ?

That is normal. Divination values a sincere first ask — the tradition says the first oracle answers, repeated asking is disrespect. The advice is one question per cast, take the first result, and put your attention into reading it rather than re-rolling.

Can you check my BaZi or pick a date for me?

We do not offer one-on-one fortune-telling services. Chart results are generated by an algorithm following almanac rules, for study and reference; for date selection, marriage matching, naming, and similar decisions, consult a professional you trust.

Found an error, a broken image, or a dead link — how do I report it?

Send us the page URL and a description of the problem. A screenshot plus your device and browser (e.g. iPhone Safari / Windows Chrome) speeds up diagnosis enormously.

Do I need permission to republish or quote site content?

The I Ching texts, hexagram names, sequences, and trigram symbols are public heritage — anyone may quote them freely. Our original readings, illustrations, layouts, and code do need permission — a small quote with attribution and a link back is usually fine; wholesale republication or commercial redistribution, please email first.

How long until I hear back?

Usually within 48 hours, most often the same weekday. This site is maintained by one person; holidays and time zones may delay things. After a silent week, the email probably landed in spam or was filtered — resend, or add Follow-up to the subject.

Part Three

What to include

The more specific your letter, the faster the reply. Different types of letters benefit from different details.

01Content corrections

Corrections

  • Page URL: The full URL of the page where the problem occurred (for example, a hexagram page under /library);
  • Where it appears: The heading, which paragraph of the body text, or a screenshot with the spot circled;
  • Your source: Which edition, which classic, or which reference work you are relying on.
About a hexagram reading: The Yijing has always carried many commentaries, so differing views are normal. We verify factual errors carefully (hexagram order, hexagram names, the original text of the line statements, calendar calculations), but we stay open to differences of interpretation — every lineage has its own reasoning.

02Technical issues

Technical issues

  • Page where it happened: The full URL and the steps you took;
  • Environment: Your device (iPhone 15 / MacBook / Xiaomi …), browser (Safari / Chrome / Edge) and approximate OS version;
  • Description: The error text, a screenshot, or the console error (if you know how to open it).

03Privacy & data requests

Privacy & data requests

  • Request type: Access, copy, correct, delete, or withdraw consent;
  • Verification: The minimum information needed to confirm your identity (please send only what is required — no ID photos or other sensitive documents).

Since this site never stores your personal information on a server, clearing your browser's local storage will in almost every case complete the deletion. See the Privacy Policy for details.

04Partnerships & licensing

Partnership & licensing

  • Who you are: Whether you are an individual, a media outlet, a brand or an institution, plus a one-line introduction;
  • What you are asking for: Which articles you want to republish, where they will be used, and the scale and timing of publication;
  • How to reach you: A backup contact channel besides email (optional).

Write to us now

Describe the problem clearly, attach the page URL or a screenshot, and leave the rest to me.

[email protected]
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